Hello, I'm Pankhil Mistry,

a Product Design Lead with over 7 years of experience.

I design digital products and like making messy, complex things easier to understand and use.

My work has spanned growth, payments, SaaS, AI-powered, and system-driven products.

Currently based in Bengaluru, KA, India

Hover & Pan

Hold & Pan

Featured Work #1

Global Insurance

Multiplier

Case Studies:3

Shipped:Jun 2022 - Feb 2025

Category Tags:HR Tech, B2B SaaS

📝 Deep Case Study

Reducing Manual Work in Employee Benefits Operations

Improved a fragmented benefits workflow serving 6,000+ employees, reducing operational effort by 45% and unlocking $2.8M in revenue.

📝 Deep Case Study

Scaling Insurance Coverage Management Across Countries

Simplified insurance setup with flexible coverage options and country-level defaults, improving usability and supporting revenue growth.

📝 Deep Case Study

Designing Insurance for Employers, Employees, and Ops

Improving clarity and usability across a fragmented insurance system used by employers, employees, and internal operations teams.

Featured Work #2

CAMA iOS App

Water Robots

Case Studies:3

Shipped:Dec 2025

Category Tags:Robotic Bed, B2C

📝 Deep Case Study

Designing Trust in an Autonomous Sleep System

How I designed the primary interface for a robotic bed that adapts while you sleep.

📝 Mini Case Study

Home as a Progressive, Context-Aware Experience

Designing a home surface that evolves with the user's sleep journey.

📝 Mini Case Study

Designing Safe & Intuitive Controls for a Robotic Bed

Creating a control system that feels powerful, predictable, and safe for a moving sleep surface.

Selected Work #1

Growth & Revenue

upGrad

Case Studies:3

Shipped:Mar 2019 - Jul 2021

Category Tags:EdTech, B2C

📝 Mini Case Study

Off-boarding

Transforming a tactless, frustrating exit into a strategic 'considered exit ramp' to improve employee experience and reduce turnover.

📝 Mini Case Study

Referrals 2.0

Overhauling upGrad's referral system from a buried desktop link into an omnipresent, psychology-driven growth engine that increased referral revenue from 12% to 30%.

📝 Mini Case Study

Checkout Revamp

Replacing an administrative legacy system with an intuitive, self-serve e-commerce checkout experience across all platforms to fix a 70% drop-off rate.